Privacy Policy
AtlasCore AI – Privacy Policy and Terms of Service
Effective Date: November 5, 2025
Last Updated: November 5, 2025
Entity: AtlasCore AI
Location: San Jose, California, USA
1. Introduction
This Privacy Policy and Terms of Service (“Agreement”) governs your access to and use of the products, systems, and services provided by AtlasCore AI (“Company,” “we,” “our,” or “us”).
AtlasCore AI operates AI-powered software, marketing automation systems, and SMS communication tools designed to help clients manage and enhance business communications.
By using our website, products, or services, you acknowledge that you have read, understood, and agree to be bound by the terms contained herein. If you do not agree, you must discontinue use immediately.
2. Scope
This Agreement applies to:
The AtlasCore AI website and web applications.
AI-powered automation and analytics systems.
Any SMS, email, or digital communication services operated under AtlasCore AI.
Any client or user data collected, processed, or stored by AtlasCore AI.
3. Information We Collect
AtlasCore AI collects information to operate effectively and provide the best experience for users and clients. Information collected includes:
3.1 Personal Information
Name, email address, phone number, and business information.
Payment or billing information (processed through third-party services such as Stripe).
Messages, communications, or records of customer support interactions.
3.2 Automatically Collected Data
IP address, device identifiers, browser type, and operating system.
Usage data including site navigation, analytics, and performance metrics.
Cookies, pixels, and similar tracking technologies.
3.3 AI Data Processing
AtlasCore AI’s automated systems may analyze data inputs (including client information, messages, and uploaded content) to provide services such as message generation, analytics, and workflow automation.
All AI-driven data handling follows secure, limited-use standards and complies with applicable data protection laws.
4. Use of Information
Collected data is used for:
Delivering and improving our AI and automation services.
Communicating with clients, including service notices and support updates.
Sending SMS or email notifications (in accordance with Section 8).
Personalizing and enhancing platform functionality.
Fulfilling legal and regulatory obligations.
AtlasCore AI does not sell personal information.
5. Data Sharing and Disclosure
AtlasCore AI may share information only under the following conditions:
Service Providers – with trusted vendors and contractors (e.g., OpenAI, Go High Level, Google Analytics, Stripe, Meta) under strict data protection agreements.
Legal Compliance – when required by law, subpoena, or lawful request.
Business Transfers – if AtlasCore AI merges, acquires, or transfers assets, user data may transfer accordingly under confidentiality.
With Consent – if you authorize integrations or external sharing.
We do not rent, sell, or disclose information to unrelated third parties for marketing.
6. Data Retention
We retain data only for as long as necessary to fulfill operational, legal, or contractual obligations.
Upon expiration of these obligations, personal data is securely deleted or anonymized in accordance with industry standards.
7. Data Security
AtlasCore AI employs administrative, physical, and technical safeguards to protect against unauthorized access, alteration, or disclosure of personal data.
While no system can be guaranteed 100% secure, all reasonable and commercially viable measures are taken to ensure protection.
8. SMS Text Messaging Policy (A2P Compliance)
AtlasCore AI operates SMS text messaging programs in full compliance with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC registration standards.
8.1 Consent and Enrollment
By providing your phone number, you consent to receive SMS or MMS messages from AtlasCore AI regarding:
Service updates, appointment reminders, and notifications.
System alerts, confirmations, and customer support messages.
Promotional or marketing communications (only if expressly opted in).
Consent is not a condition of purchase, and message frequency varies based on user interaction.
8.2 Opt-Out Procedure
You may opt out at any time by replying “STOP” to any message.
You may also email [email protected] to be removed from future SMS communications.
Standard message and data rates may apply based on your carrier.
8.3 Message Management
Messages are sent via registered and verified A2P 10DLC numbers.
Data used for SMS is stored securely and never sold or shared with third parties for independent marketing purposes.
All opt-out requests are honored promptly and permanently.
9. Cookies and Analytics
Cookies, pixels, and analytics tools are used to enhance user experience and track performance.
Users may disable cookies in their browser settings, but doing so may affect site functionality.
10. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), data is processed under one or more of the following legal bases:
Consent – where you have provided permission.
Contract – processing necessary to perform an agreement.
Legal Obligation – compliance with applicable laws.
Legitimate Interest – necessary for the business operation without overriding user rights.
11. User Rights (GDPR & CCPA)
Depending on your jurisdiction, you may have the right to:
Request access to your personal data.
Correct or delete information.
Withdraw consent for processing or marketing communications.
Request data portability.
File a complaint with a supervisory authority.
Requests should be sent to [email protected]
12. Children’s Privacy
AtlasCore AI services are intended for individuals 18 years or older.
We do not knowingly collect information from minors. If such data is identified, it will be deleted promptly.
13. Terms of Service
13.1 Use of Services
By accessing or using any AtlasCore AI platform, you agree:
To use the services only for lawful purposes.
Not to misuse, reverse engineer, or interfere with system functionality.
To comply with all applicable laws, including data privacy and messaging regulations.
Unauthorized or fraudulent use of the platform may result in immediate termination of access.
13.2 AI and Automation Disclaimer
AtlasCore AI provides automated and AI-assisted systems that may generate or analyze content.
While every effort is made to ensure accuracy, AtlasCore AI makes no guarantees regarding outcomes, interpretations, or AI-generated results.
13.3 Limitation of Liability
AtlasCore AI and its affiliates shall not be held liable for indirect, incidental, or consequential damages arising from:
Service interruptions, data loss, or performance issues.
Misuse of automation tools or client data inputs.
Errors in AI-generated recommendations or communications.
In no event shall total liability exceed the amount paid by the client in the preceding 12 months of service.
13.4 Indemnification
You agree to indemnify and hold harmless AtlasCore AI, its officers, employees, and affiliates from any claim or demand arising from your misuse of services or violation of this Agreement.
13.5 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
All disputes shall be resolved exclusively in the courts located in Santa Clara County, California, USA.
13.6 Changes to Terms
AtlasCore AI reserves the right to modify this Agreement at any time.
Updates will be posted with a revised “Last Updated” date. Continued use of the service constitutes acceptance of the updated terms.
14. Contact Information
For questions, concerns, or privacy requests, please contact:
AtlasCore AI
San Jose, California, USA
📧 [email protected]